Privacy Policy

This ("Website") www.silverbullet.co.uk is owned and operated by SilverBullet Automotive Solutions Ltd.

We appreciate your interest in this Website and we are committed to protecting and respecting your Privacy. This Privacy Policy (which forms part of our Disclaimer) details how your data is collected and used by Silver Bullet. For the purposes of the Data Protection Act ("Act"), Silver Bullet is the Data Controller.

Personal Data

When you request information through this Website, we may capture personal information that you supply to us through the use of online forms. Such information includes your Name, Business Name, Email Address and Contact Telephone Number.

All information which you supply to the site will be processed in accordance with applicable data protection and privacy laws. Your details will be entered into our database for general administration purposes and processing of your enquiry. Silver Bullet has implemented appropriate technical and organisational security measures to protect your personal data against unauthorised or unlawful processing, and against accidental loss or destruction of, or damage to, your personal data as part of our company security policy.

To create an account or use certain additional services, we will collect your email address and your chosen password. Once you have registered you can edit your personal details in your account. If you log-in via Facebook or another social media account, those sites may automatically give us access to your limited personal details (including your account ID and email address) in order to verify if you are logged in with their site. Once you are logged-in to our Website your data will be handled in accordance with this Privacy Policy and the Cookie Policy. We are not responsible for any use of your personal data by Facebook or any other social media site.

If you Enquire, Reserve a Vehicle, or Apply for Finance through the Website you will need to provide your name, email address, postal address and telephone number which will be passed to the relevant dealer or other third party. Each request form clearly indicates that you are giving authorisation for your details to be passed to the relevant dealer or other party for them to contact you and action your request.

To help Silver Bullet understand the accessibility of this Website, and therefore improve its service to you, Silver Bullet keeps a record of which pages are accessed by users using Google Analytics (a third party tool). This information does not identify you as an individual and is not linked to any personal information which Silver Bullet may collect about you.

Credit Reference Agencies

In order to process your finance application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.

The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at

Call Credit:

www.callcredit.co.uk/crain

Equifax:

www.equifax.co.uk/crain

Experian:

www.experian.co.uk/crain

Email Communications

When providing Silver Bullet with your contact details through this Website, Silver Bullet asks for your Email address so that it can occasionally send you information about services that we think would be of interest to you, but will only do this if you give us express consent.

Silver Bullet will remove your details from its marketing database at any time if you request this. Please click on the "unsubscribe" link situated on every email.

Access to Your Personal Data

Silver Bullet will provide you with a copy of all your personal information, collected through this Website, upon receipt of a written request from you.

Storing Personal Data

Silver Bullet is committed to ensuring that your Data is secure. In order to prevent unauthorised access or disclosure, Silver Bullet has put in place suitable physical, electronic and personnel procedures to safeguard and secure the personal information we collect online.

Your Data will not be transferred outside the UK, unless you are based outside the UK and we need to contact you using the personal information you have provided.

Disclosures

Silver Bullet will not pass your details to anyone else outside our company without your permission.